PRIVACY AND POLICY

Welcome to Travel Care Travels and Tours !
At Travel Care, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy outlines our practices in compliance with the laws of Bangladesh, including the Digital Security Act 2018 and other applicable regulations.

By using our website or services, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, address, phone number, email address, passport details, National ID, and payment information when you make bookings or inquiries.

  • Usage Information: IP address, browser type, access times, pages viewed, and referring website addresses.

  • Cookies and Tracking Data: We use cookies to enhance your experience on our site (you can control cookie settings through your browser).


2. How We Use Your Information

We use the information we collect to:

  • Process your travel bookings and payments.

  • Communicate with you regarding your bookings, customer service issues, or promotional offers.

  • Improve our website functionality, user experience, and service quality.

  • Comply with legal requirements, such as verifying identity under Bangladesh law.

  • Prevent fraudulent activities and ensure the security of our platform.


3. Sharing Your Information

We may share your information with:

  • Travel Partners: Airlines, hotels, transportation providers, and travel insurance companies to fulfill your booking.

  • Service Providers: IT support, payment gateways, marketing agencies, and customer service platforms.

  • Legal Authorities: When required by law, regulation, legal process, or governmental request.

We do not sell or rent your personal information to third parties for marketing purposes.


4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.


5. Your Rights

In accordance with Bangladesh’s data protection regulations, you have the right to:

  • Access, update, or delete your personal information.

  • Withdraw your consent at any time (however, this may affect our ability to provide services).

  • Request a copy of the personal data we hold about you.

  • Complain to the relevant authorities if you believe your data has been misused.

To exercise any of these rights, please contact us at privacy@travelcarebd.com.


6. Cookies Policy

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.


7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date.

We encourage you to review this Privacy Policy periodically for any changes.


 

Thank you for trusting Travel Care Travels & Tours!

We are dedicated and delighted to safeguarding your journey, both online and beyond!!!

 

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